Our parcels will be delivered by a professional courier service or our own employees. All shipments are insured and you will have to sign for your order upon delivery. Usually the courier service will try 1 or 2 times to deliver the item to you but this can vary depending on the parcel’s size. If you’re not able to accept the item for the second time, you will find a message (card) in your mailbox that explains at which post office your parcel can be picked up. It usually has to be retrieved within two weeks.
Track & Trace
When your parcel is sent, you will receive an email explaining the details of your purchase and, by means of a barcode, you can trace your shipment via Track & Trace. Usually, the order will be delivered within 2 days in the Netherlands. Orders that have to be shipped abroad are generally delivered within 4 days.